The resignation of an employee can represent a loss of varying magnitude for the company. The reasons for departure can be very different. By analyzing them over time, we can pinpoint any recurring causes, and identify previously undetected problems.
The exit interview is a valuable opportunity to gather feedback on life within the company. It is also an opportunity to understand the experience of departing employees, both positive and negative. These interviews often provide concrete examples of the company’s strengths, as well as areas requiring improvement, particularly when they directly influence the company’s ability to retain talent.
For employees, this interview provides an opportunity to explain their reasons for leaving, if they feel comfortable doing so. Many leave for personal reasons, such as a new job or the search for a more suitable environment, and often leave on good terms. Although these reasons are generally beyond the company’s control, knowing them can be useful in fine-tuning recruitment strategies.
On the other hand, when the reasons for resignation are company-related, it is essential to identify them in order to detect potential problems in management or organization. However, employees don’t always feel comfortable sharing this feedback directly with their colleagues or superiors.
Using an external service to conduct exit interviews offers several advantages:
– Optimize the processing and analysis of feedback.
– Guarantee unbiased feedback collection thanks to a neutral interlocutor.
– Free up time for HR teams, who can then focus on concrete actions to reduce turnover.
Contact us to put your exit interviews on the right track.